Do you offer a warranty?

At REVOLUTION, we are proud to stand behind the quality and craftsmanship of our pieces. That’s why we offer a Lifetime Warranty to ensure your jewelry remains as exceptional as the day you received it.

What's Covered:

The Lifetime Warranty includes refinishing and normal wear and tear. If you ever want to shine your ring back up or buff out some of those old scratches we’ll refinish the ring and bring it as close to new condition as we can.

If you believe your item has a manufacturing defect, simply return it to us for evaluation. Should we determine that the damage is due to a manufacturing defect, we will repair or, at our discretion, replace the item. If the original design is no longer available, we’ll offer a replacement of equal value to the original purchase price.

There is no charge for these services, although the customer is responsible for the cost of shipping both ways.

What’s Not Covered:

Fine jewelry is crafted to be treasured, but it’s not immune to the effects of rough activities or accidental damage. Rings can especially be prone to harsh conditions as they’re worn on our hands. Here’s what isn’t covered by this warranty:

  • Accidental Damage: Any accidental damage beyond normal wear and tear would not be covered. This may include, but is not limited to, deep scratches, bent rings, chips, and bent prongs.
  • Chemical Exposure: Discoloration from contact with chemicals, cosmetics, pools, or hot tubs.
  • Loss or Theft: Unfortunately, our warranty doesn’t cover lost or stolen items.
  • Third-Party Repairs or Alterations: Any service performed by someone other than REVOLUTION will void this warranty including size adjustments and engravings.

Unique Jewelry Characteristics:

Each piece of jewelry is uniquely yours, complete with natural variations or inclusions in the materials that enhance its character. These individual traits are not considered defects but a testament to the organic beauty of your item.

Warranty Conditions

The warranty is exclusive to the original purchaser. If we determine that the issue is not due to a manufacturing defect, we’ll let you know if repair options are available at a reasonable cost.

Need Assistance?

At REVOLUTION, your satisfaction is our priority. If you have questions or need help with your piece, please don’t hesitate to contact us.